The Consumer Financial Protection Bureau (CFPB) issued a special COVID-19 edition of its Supervisory Highlights.  At the outset of the Covid-19 pandemic, the CFPB conducted prioritized assessment supervisory work focusing on the risks posed to consumers as a result of the pandemic. As part of this, the CFPB rescheduled about half of the planned examination work.

Prioritized assessments are high-level inquiries designed to obtain real-time information from a broad group of supervised entities.  This approach allowed the CFPB to analyze market developments related to the pandemic.

This edition of the CFPB’s Supervisory Highlights identifies the CFPB’s general observations from its prioritized assessment work. The CFPB also identifies specific observations related to mortgage servicing, auto loan servicing, student loan servicing, credit card account management, consumer reporting and furnishing, debt collection, deposits, prepaid accounts, and small business lending.

Publication is available here.