CAREERS

Employee Testimonials

Our Culture

Compliance Systems is part of the CUNA Mutual Group and we are committed to the principles of diversity, equity, and inclusion.
We strive to live this value by fostering a culture where all feel welcome, connected, supported, and valued. We are committed to attracting and retaining a diverse workforce. Come join us!

For more careers information contact Careers@ComplianceSystems.com

The Cloud DevOps Engineer role is responsible for supporting and advising engineering and product teams through all application life cycle phases to ensure maintainability, reliability, scalability, security, and supportability. Responsibilities encompass all environments and distributed applications including those impacting internal, hosted production, partner managed systems, and related DR sites.  Tasks will require skills related to designing, coding, debugging, and automation of applications, networks, and related infrastructure. Experience with CI/CD, DevOps, Git, AWS (or comparable cloud providers), PowerShell, C# using Visual Studio, deployment automation and scaling, and SAST/DAST. This is an intermediate professional role requiring strong skills with a high-level of proficiency and aptitude. The position requires four or more years of DevOps, application development, cloud infrastructure, and related experience. This role also requires developing and\or implementing large scale solutions that require solid skills in multiple technical arenas.

This individual will work with our Architecture and Reliability Team and may work on one or more projects as a team member or at times as a project lead and may also coach more junior technical staff. Occasionally, this role may require interacting with our clients, business analysts and team members to understand business requirements that drive the analysis and design of technical solutions that should align with the organization’s architectural standards. They may act in an advisory role making recommendations towards the development of new code or reuse of existing code and infrastructure. Responsibilities may also include participation in component and data architecture design, performance monitoring, product evaluation and buy vs. build recommendations.

Experience Required:  Ideally four or more years of functional work experience.

Skills Required:

  • Experience working within AWS or comparable cloud provider
  • System automation
  • SAST and DAST
  • Infrastructure as code
  • PowerShell, MSDeploy, IIS, Windows Server, Jenkins
  • Elasticsearch, Redis, SQL Server
  • Familiarity with C#, JavaScript, XML, XSLT, XPATH, SQL, and related applications.
  • Object oriented design methodologies.
  • Understanding of software development design patterns.
  • Develops program logic for new applications or analyzes and modifies logic in existing applications.
  • Codes, tests, debugs, documents, implements, and maintains software applications.
  • Maintains, tests, and integrates application components.
  • Technical and client support in the financial services or Fintech industry (preferred not required)
  • Strong communication skills (written and verbal) specifically with articulating concepts to multiple levels (Senior Management, Sales, Operation, Technical).
  • Strong ability to understand core business issues.

To apply to the Cloud DevOps Engineer position, please email resume to CAREERS@COMPLIANCESYSTEMS.COM

Compliance Systems’ mission is to grow long-term sustainable recurring revenue and to achieve annual revenue goals through our Business Partners and direct sales to Financial Institutions (FI). Business Partners refers to any entity that distributes our products and services as an integrated part of their product lines or directly integrates our products and services for their own use. Our Financial Institution Management team’s mission is to manage and preserve our recurring revenue growth and to provide exceptional support, training, and services to Clients. The Implementation Specialist must have:

  • Knowledge of Financial Institutions: Demonstrates foundational understanding of specific roles with different FIs and Business Partners that interact with an assigned product. Has reviewed and understands institution policies and standards.
  • Overall Self Leadership/Communication Skills/Project Management: Demonstrates self-leadership, strong communication skills, and strong Project Management capability in working with others.
  • Knowledge of Compliance Systems’ Technology/Software Products/Solutions: Develops a foundational understanding necessary to explain the functions/interdependency of the Compliance Systems’ technology and solutions to assigned FI and Business Partner organizations

The Implementation Specialist is responsible for implementing our solutions with FIs. This includes coordinating and communicating with specific members of the FI and Business Partner organizations to ensure combined solutions are implemented and the onboarding process meets the needs of our clients. The employee in this role must build and manage a strong relationship with our Financial Institutions. This position requires that the employee has a deep understanding of Commercial Lending products and services.  The expectation for this individual is to advance deep Compliance Systems product knowledge, have a recognized customer service orientation, and an ownership mentality. Also, the Implementation Specialist must have strong intellect, results orientation, a passion for the Fintech industry, the ability to execute in a dynamic environment, with strong communication and intermediate project management skills. Specifically, under general direction but with increased autonomy of the Implementation Manager, the Implementation Specialist:

  1. Coordinates FI onboarding process.
  2. Ensures successful issue and process management.
  3. Learns the optimal use of Compliance Systems’ product functionality.

Essential Functions and Basic Duties
Essential functions, duties and responsibilities include the following. Other duties may be assigned:

  1. Coordinates FI onboarding process.
    1. Organize and manage all aspects of client implementations to ensure a successful deployment of the Compliance Systems product.
    2. Set expectations with client during kickoff to align on expected deliverables and stages of implementation and support and encourage the Financial Institution’s change management efforts.
    3. Coordinate the FI team member’s training with our CS University team.
    4. Schedule and participate in kickoff and periodic status meetings with FI team members supporting the implementation process, addressing questions related to the products and solutions, consulting on best practice usage of the solution, and working through issues during user acceptance testing.
    5. Facilitate and track project issues via web-based tracking tools
    6. Aid in the answer/resolve/triage of product and organization issues that may arise with clients during implementation. Escalate issues only after collecting all relevant information.
    7. Work closely with FI primary point of contact, Partner Implementation resources, and CS University to ensure coordination of all areas to make every possible effort to meet the client’s desired go-live date.
  1. Ensures successful issue and process management.
    1. Drive process adherence and ensure day-to-day issue management using a consistent review process and our internal management tools (e.g., databases, JIRA issue tracking/CRM applications, bug-tracking tools, source controls, management reports, etc.). Activities should include the following: change process, issues process, research process, development process, and communication process.
    2. Review issues submitted via web-based tracking tool and/or discussed during UAT calls, create IR’s as directed, and communicate expectations for delivery and completion.
  1. Learns the optimal use of Compliance Systems’ product functionality.
    1. Learn the Compliance Systems’ features, services and solutions through research of client questions, recreation of reported issues, and by validating defect resolutions.
    2. Regularly ask yourself, “During training, how can the FI better understand and use our product, tools/resources and system?”

EDUCATION/CERTIFICATION:

  • Bachelor’s degree from an accredited college/university.

EXPERIENCE REQUIRED:  

  • 2 – 6 years of work experience in banking/financial services technology (i.e., banks, CU, MB, FinTech, etc.).

SKILLS/ABILITIES:

  • Strong service orientation/passion.
  • Strong communication skills both verbal and written.
  • Demonstrated ability to work as part of integrated teams in a fluid environment.
  • The ability to manage details and multi-task in a fast-paced environment.
  • The ability to develop long-term close working relationship based on trust and respect.
  • Strong analytical, creative thinking, interpretation, and problem-solving abilities.
  • Proficiency in basic MicrosoftTM
  • Excellent time management skills.
  • Excellent problem-solving and troubleshooting abilities.

To apply to the Implementation Specialist position, click this link.

ABOUT THE POSITION

The Lending Compliance Counsel is responsible for the content of our lending product and services. The position requires the candidate to utilize industry core competencies, best practices and legal/compliance knowledge as the basis for maintaining and expanding the content of the lending product in a way that exceeds the expectations of our business partners and customers. Salary is commensurate with relevant experience.

POSITION RESPONSIBILITIES

  • Assist with ensuring our products (i) comply with state and federal laws and regulations, (ii) comply with other governing authority requirements and (iii) are enforceable legal instruments subject to product requirements including our warranties and customer expectations.
  • Assist with ensuring the efficient, timely and effective use and maintenance of our Legal/Compliance Research System.
  • Commit to and achieve on-time delivery of bug-free products with robust feature sets that meet the specified functional wants and needs of current and prospective customers and business partners.
  • Assist with the creation and delivery of products that exceed industry core competencies by creating, supporting and advancing industry best practices.
  • Own product content decisions.
  • Analyze product related information from all functional groups within Compliance Systems, from business partners and customers and from review of competitive offerings and emerging industry trends.
  • Assess market demand and competitive products and related industry developments and proactively suggest product changes and/or new opportunities.
  • Participate in discussions with customers, internal staff and/or business partners to understand the ramifications associated with each request for change.
  • Create enhancement and maintenance project plans according to scheduled/required dates.
  • Draft written product requirements which form the basis for enhancements to the product based on feedback from customers and partners; industry knowledge; internal requests; competition.
  • Provide support for both internal and external inquiries about the product.
  • Review and address logged and pending requests for changes on a regular basis and in a timely and professional manner within our service level standards.

EDUCATION/EXPERIENCE:

  • Preferred Juris Doctor. However, exceptional candidates with experience in lending operations, compliance, or FinTech will be considered.
  • Preferred 2+ years experience at a  financial institution, law firm, or FinTech company and knowledgeable in lending, contract law, secured transactions, existing and emerging regulatory rules, and technology used within the financial services industry.

SKILLS/ABILITIES:

  • Outstanding communication skills both verbal and written.
  • The ability to work as part of integrated teams.
  • The ability to manage details and multi-task in a fast paced environment.
  • The ability to develop long term close working relationship based on trust and respect.
  • Problem solving abilities.
  • Proficiency in basic Microsoft programs (including Excel).

To apply to the Lending Compliance Counsel position, click this link.